If you receive this alert, your guitar has reached a temperature below 32 degrees Fahrenheit.
If your guitar is in its case, bring it into a comfortable environment and let it slowly warm up. Don't set it by a heater or fireplace; simply place it in a room that's at a comfortable temperature. After the guitar has warmed to room temperature, inspect and play the guitar. If it seems fine, it probably is. Extreme cold can cause wood cracks, weaken glue joints, and damage electronic components.
Customer Service
1-800-943-6782
Monday - Friday
8:00 a.m. - 4:30 p.m. PST
Our El Cajon, California and Amsterdam, the Netherlands Factory Service Center staff can help with any service, maintenance or repair questions concerning Taylor guitars.
+31 (0)20 667 6033
Monday - Friday
8:00 a.m. - 4:30 p.m. (CET)